Privacy Policy

PERSONAL INFORMATION

Mr. Serious is owned by Serious Design.
Serious Design always keeps personal information like your name, address, email address, or phone number private for delivery purposes and email news updates only. Serous Design does not rent, sell, or share personal information about you with other people or non-affiliated companies.

DELIVERY TIME

Orders should arrive within 2-7 workdays after we have received payment, but may vary depending on the destination. Serious Design is NOT responsible for any delays of your package during delivery, Serious Design has NO control over this. By placing an order with us, you accept the risk that your package may be delayed during shipment.

LOST OR DAMAGED ITEMS

You understand and agree that Serious Design shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company. Serious Design will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We do not assume any responsibility for lost packages.

IMPORT TAX

When ordering goods from Serious Design for international deliveries you may be subject to import duties and/or taxes that apply to your country, Serious Design is not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for customs clearance are considered outside of our control and Serious Design cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office.

PAYMENT METHODS

Purchases made through the Serious Design online store are secured through trusted internet payment processing companies. All personal debit and credit card information transmitted are handled through secure connections. All personal contact information transmitted to us will not be shared, sold or solicited. Complete the order form true and complete to the best of your knowledge and belief.

REFUNDS & EXCHANGES

Customers can return item(s) within 14 days at your own expense (non-used item(s) in new condition). We will exchange the item(s) and send it to you without any extra charges. We will not refund the money for the returned item(s). Both the returned item(s) and the packaging has to be in unused as new condition, hangtag with name and barcode must be attached to the item still. if the product packaging is damaged we will charge a fee of at least 15% of the value of the merchandise.

In case of an error from our end and a return is necessary, returns should be sent using the post, not express shipping. In case of returning items back to us from countries outside of the EU, please describe a lowered commercial value on the invoice as extra costs from taxes will be charged back to the customer.

Cancellation of orders: If an in-stock/activated order is cancelled before it has been sent out we reserve the right to charge a restocking fee of €5,00.

SALE & DISCOUNTED PRODUCTS

All discounted purchases are final and non-refundable or exchangeable for another item.

RAFFLE PRODUCTS

All products purchased through raffles are final and non-refundable.

AVAILABILITY

We try our best to keep our webstore as up to date as possible. Even though our online stock is updated, there is always a possibility the ordered item(s) marked “available” are NOT available in desired sizing and/or sold out. patta.nl will try to inform you as soon as possible when this occurs and give you alternative options if possible.

USAGE RESTRICTIONS

The entire content of the mrserious.nl website is copyrighted as a collective work under copyright laws, and coordination, arrangement and enhancement of the content. The content of the mrserious.nl web site, and the site as a whole, are intended solely for the personal, noncommercial use by the users of our site.

You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any content or materials is transferred to you as a result of any such activities. Serious Design reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website.

Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Serious Design.